LEYKA Photography customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

1. Contact details
2. What information we collect, use, and why
3. Lawful bases and data protection rights
4. Where we get personal information from
5. How long we keep information
6. How to complain

Contact details

Email: hello@leykaphotography.co.uk

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details
• Billing and/or address information where required
• Booking and session information
• Information provided through questionnaires and correspondence
• Third party information (such as family members or other relevant parties)
• Photographs and other images created during photography sessions
• Image-use and publication preferences or consents
• Transaction and payment records
• Information relating to enquiries, feedback or complaints
• Website and technical usage information where collected through our website.

We collect or use the following personal information for the operation of client or customer accounts:

• Names and contact details
• Addresses
• Booking or service history
• Client questionnaires, agreements and records
• Gallery account information
• Technical information relating to use of client galleries or online services, where collected

We may collect or use the following personal information to comply with legal requirements:

• Name and contact information
• Booking, transaction and business records
• Information required for accounting, tax or other legal obligations
• Information where required for safeguarding or legal claims where applicable

We collect or use the following personal information to protect client welfare:

• Names and contact information
• Client account information

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Addresses
• Account information
• Purchase or service history
• Customer or client accounts and records
• Information relating to health and safety (including incident investigation details and reports and accident book records)
• Correspondence

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

We rely on different lawful bases depending on why we are using your personal information.

Contract. We use personal information where it is necessary to take steps at your request before entering into a contract with you, or to provide the photography services you have booked.

Legal obligation. We may use and retain personal information where this is necessary to comply with our legal, regulatory, accounting or tax obligations.

Legitimate Interests. We may use personal information where this is necessary for the legitimate operation of LEYKA Photography, including maintaining appropriate client and business records, administering and protecting our services, responding to enquiries or claims, and maintaining a photographic archive, provided those interests are not overridden by your rights and interests.

Consent. Where we rely on your consent for a particular use of your personal information, including where applicable certain uses of photographs for promotional or publication purposes, you may withdraw the consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Where we get personal information from

• Directly from you
• From the person making the booking on behalf of a family or group
• From a parent or guardian where the information relates to a child

Who this information is shared with

We may share personal information with trusted third-party service providers where necessary to operate our business and provide our services. These may include:

• Client management, booking and online gallery providers
• Payment processing providers
• Website hosting and website service providers
• Email and communication providers
• Cloud storage, backup and IT service providers
• Professional advisers, insurers, accountants or legal advisors where necessary
• Government bodies, regulators or law enforcement authorities where we are legally required to do so

International Transfers

Some of the service providers we use may process or store personal information outside the UK. Where personal information is transferred internationally, we take steps to ensure that appropriate safeguards are in place as required by UK data protection law.

How long we keep information

Photographs and image files may be retained on a long-term basis as part of LEYKA Photography’s photographic archive for the purposes for which they were originally created and where there remains a legitimate business reason to retain them. The need to retain archived images will be reviewed periodically.

Client booking information, correspondence, questionnaires, contracts, consent records and financial records will be retained only for as long as reasonably necessary for the purposes for which they were collected, including fulfilling bookings, maintaining appropriate business records, complying with legal and tax obligations, and establishing or defending legal claims.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: hello@leykaphotography.co.uk

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address: Information Commissioner’s Office
 Wycliffe House
Water Lane
Wilmslow
 Cheshire
 SK9 5AF

Helpline number: 0303 123 1113 


Website: https://www.ico.org.uk/make-a-complaint

Last Updated 23 September 2026